ABT Chapter 0054
"Anning had something to do in the afternoon, so after dinner, Li Fanyu, who was thinking about that order, said goodbye to her and went to the company.
Recently, affected by the typhoon, the weather was always gloomy. Li Fanyu got out of the car and was startled by the strong wind, feeling cold as he pulled his neck back.
Last night, Tiancheng City had a whole night of heavy rain. After the rain, the entire company was washed exceptionally clean, and the rows of cars in the parking lot looked particularly fresh and tender.
With the bad weather, there weren't many customers, so the company wasn't very busy right now.
This was unavoidable; when it rains, it pours; and when it's time for a woman to get married, she will. It's like a weight dropping into water - it sinks down naturally, beyond resistance.
When the employees saw Li Fanyu coming, they hurriedly greeted him.
These employees had been tempered; due to the generous salary, even without supervision, they held themselves to extremely high standards, afraid of any shortcomings in their work.
These days, the company's sales were booming, and there were always some peers coming over to poach employees, including some large-scale 4S shops.
But the Zhengxin employees didn't care about them at all; their thinking was very straightforward: if we go to your place, can you guarantee that I can sell five cars a day on average?
So those who came to poach employees all left with their tails between their legs; damn it! Which car sales company can guarantee that each employee can sell five cars a day, damn it!
Yes, Zhengxin could.
Li Fanyu nodded slightly to them and walked straight to the X workshop.
It wasn't because he was aloof; it was suggested by Pan Qiang.
Li Fanyu was too young and had a very casual personality. In the short period before the opening, he had already bonded with the employees.
Pan Qiang found him privately and reminded him not to get too close to the employees, or he would lose the authority of a manager.
As the saying goes, knowing when to stop is essential, and maintaining self-respect is powerful, which is the principle behind this.
Being the boss of a company was a first for Li Fanyu, so after carefully analyzing Pan Qiang's advice, he agreed that it made sense and followed suit.
The X workshop had undergone a drastic change now, and spending 5000 points was not in vain. In the basic workshop, there were very few types of tools, and the most important one was a castrated universal repair device. Compared with the one in Li Fanyu's X space, it was simply rubbish.
When repairing a car, it couldn't repair the whole car, only dismantle the parts and put them in for repair, and then reinstall them after repair.
Now that it was upgraded to full level, it was different.
In addition to a large-scale repair device, there were about a dozen new high-tech tools added. Take the simplest tool, the integrated mechanical arm, for example; it exuded a strong sense of space and science fiction.
The mechanical arm integrated more than eighty different types of tools, including various sizes of wrenches, hexagonal boards, screwdrivers, and cutting pliers... As long as it was worn on the arm and aimed at the part of the machine that needed to be disassembled, it could automatically switch to match.
The lifting platform also changed its appearance; the original lifting platform was like a person's hand, which could directly lift the car. After the upgrade, it became a black panel embedded in the ground, directly using magnetic energy to lift the car, working unimpeded in mid-air.
The rest, such as seamless welding guns, high-pressure cutting tables, were simply technologically excessive. It had been upgraded for several days, and some of the high-tech tools hadn't even been used by the workers yet.
Seeing Li Fanyu coming over, Pan Qiang put down the documents in his hand. The purchasing volume had been large these days. Although the X workshop didn't need to replace parts when repairing cars, some consumables, such as engine oil, lubricating oil, and glass water, still needed to be purchased externally.
"Boss, you came just in time. I was just thinking of calling you," Pan Qiang frowned and walked over, saying.
The wind was too strong, so Li Fanyu quickly pulled him into the workshop and asked, "What's up?"
"Recently, some customers have been very hesitant when buying cars, saying that there are quality issues with our company's cars exposed on a car forum. They accuse us of refurbishing and tampering with odometers. I asked Meimei to take a look, and indeed there is a forum called Tiancheng Auto Port where there are a lot of posts blackening our company."
Huh? That's not right. According to the customer satisfaction reports, both the quality of the cars and the service satisfaction are quite high.
Li Fan glanced slightly and immediately remembered the tip-off calls Lin Lei received before.
Right, it's probably a competitor.
Thinking deeper, the company has been gaining momentum recently, and it even took on the contract for police vehicles. It's possible we've encroached on someone's interests.
It's not surprising, wherever there are people, there's a market.
But smearing online is a bit low. If they have guts, they should confront us face to face. Who's afraid of hurting each other?
He thought angrily.
Just then, Pan Qiang's walkie-talkie buzzed, "Pan, calling Pan, there's a disturbance at the cashier's area!"
Li Fan and Pan Qiang exchanged a glance and hurried to the office area.
At the entrance of the office area, there was already a crowd gathered, including customers and sales staff maintaining order.
The two pushed through the crowd and entered.
They saw a flat-headed man cursing loudly with foul language. Wang Meimei stood defiantly opposite him, covering her face with one hand, with five clear palm marks visible through her fingers.
The cashier area was already in chaos, with various documents scattered on the ground, and a bill counter had been smashed to pieces on the floor.
Several cashier girls were scared and had hidden behind the cashier counter. They only timidly peeked out when they saw the boss and the manager coming over.
"I'm in charge, what's the problem, tell me." Pan Qiang pulled Wang Meimei behind him and stood opposite the man, saying.
The man immediately turned his anger towards Pan Qiang when he saw someone in charge coming, "You're the manager? Didn't you promise that we could return or exchange the car within a month of buying it from you? Why aren't you exchanging it for me now? You can't even fulfill your own promises, and you still have the nerve to call yourselves honest?"
The customers outside, not knowing the specifics, now heard what he said, and for a moment, they all sided with him, a sense of consumer solidarity arose spontaneously.
"My brother-in-law bought a car here a few days ago and it's been running fine. He specifically recommended me here, counting on your reputation, but now the promise isn't being fulfilled, this isn't right."
"Yeah, can't blame him for making a scene, if it were me, I wouldn't be happy either."
"Exactly, who doesn't want to drive a car with peace of mind when buying? I came here precisely because of their good after-sales service. If they don't allow returns or exchanges, what if I end up with a faulty one? I'd have to bear the consequences."
"I think making a fuss is justified! This kind of merchant deserves to be called out."
Pan Qiang furrowed his brows and glanced back at Wang Meimei, his eyes full of inquiry.
Just now, to control the situation, the girl had endured tears. Now hiding behind Pan Qiang, she found reliance and couldn't hold back anymore.
With a trembling voice, she said, "He's lying! He bought the car on September 7th, and within a week, we've already exchanged it for him three times. I have the exchange records here! Even when we offered him a refund, he refused. With all these exchanges, isn't he deliberately finding faults?"
Li Fan stepped forward, took the document, although crumpled by Wang Meimei's grip, the exchange records were clearly written on it.
Bought on September 7th, exchanged on September 9th, exchanged again on September 11th, and exchanged once more on September 12th.
Li Fan narrowed his eyes and slapped the document on the cashier counter.
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